Turn WhatsApp Conversations Into Your Next Sale
Use ALAbrish Technologies to answer questions, qualify leads and guide purchases in WhatsApp. Connect AI agents, automated journeys and your team in one shared inbox, alongside Instagram, Messenger, Telegram and TikTok.
- Customer messages
- ALAbrish AI acts
- Workflow runs
- Goal achieved
Give every message a useful next step
Automate the routine work between a customer's first question and their next action.
Answer recurring questions
Let AI agents handle questions about products, delivery and policies using your business content. Give customers a route to a person when they need more help.
Qualify before assigning
Ask about needs, budget or timing before sending a lead to sales. Help your team start with context instead of repeating the same opening questions.
Build follow-up journeys
Use the journey builder to connect replies, conditions and next steps. Move interested customers forward without manually chasing every conversation.
Send relevant broadcasts
Reach opted-in audiences with timely offers, launches and reminders. Segment your messages so customers hear about what matters to them.
Bring payment into the chat
Help customers move from a product question to payment within the conversation. Keep purchase guidance close at hand when checkout questions arise.
Share the workload
Bring WhatsApp conversations into a shared inbox with your other messaging channels. Assign ownership so your team knows who should respond next.
One tool for different customer moments
Choose the journey that fits why someone is messaging you.
Lead capture
Turn an inbound WhatsApp message into a focused qualification flow. Collect the details your sales team needs and route the conversation when the lead is ready.
- Capture intent
- Ask qualifying questions
- Assign to sales
Build your first useful WhatsApp journey
Start with one repetitive task, then expand as you learn what customers need.
- 1
Step 01
Choose a clear outcome
Pick a specific job: answer delivery questions, qualify enquiries or guide a purchase. Define what a successful conversation should achieve.
- 2
Step 02
Prepare the answers
Add the business content your AI agent should use. Keep product details, policies and escalation instructions clear and current.
- 3
Step 03
Map the next steps
Build the questions, conditions and follow-ups in the journey builder. Decide where automation should continue and where a teammate should take over.
- 4
Step 04
Connect the tools you use
Choose from 150+ integrations to connect your conversation workflows with relevant business systems.
- 5
Step 05
Test, launch and refine
Try common questions and unexpected replies before launch. Use analytics and conversation reviews to find gaps and improve the journey.
Keep people close when the conversation matters
AI should reduce repetitive work, not leave customers stuck. Combine automated answers with clear team ownership.
Set the boundaries
Define which questions automation should handle and which need a person.
Preserve the context
Let teammates review the conversation before they respond.
Make ownership clear
Assign conversations so important enquiries do not sit unclaimed.
Learn from escalations
Review recurring handoffs to improve your content and journey design.
Make WhatsApp part of your wider operation
Bring messaging, workflows and performance into one platform instead of managing each in isolation.
Five messaging channels, one shared inbox
Manage WhatsApp, Instagram, Messenger, Telegram and TikTok conversations from a shared workspace.
150+ integrations
Connect your existing tools to support journeys with relevant business data and actions.
Journeys beyond a single reply
Link questions, follow-ups and handoffs into a defined path toward resolution or purchase.
Broadcasts that invite replies
Bring responses to your campaigns into the inbox, where AI agents and teammates can continue the conversation.
Analytics for better decisions
Review conversation and campaign performance to identify what needs attention and where to refine your automation.
Before you automate WhatsApp
The essentials for planning a practical, responsible rollout.
You can automate common answers, lead qualification, follow-up journeys, broadcasts and steps toward payment. Combine AI agents with the journey builder and shared inbox to decide when automation responds and when your team takes over.
Every conversation, one AI that never sleeps.
See how ALAbrish turns chats on five channels into revenue — in a 30-minute walkthrough.
